Privacy Policy

When you submit an enquiry form or otherwise contact us, we collect the details you choose to provide. Depending on the form, these may include:

• Name
• Phone number
• Email address
• City or preferred location
• Indicative budget
• Property type of interest
• Purpose (for example, buy, rent, lease or invest)
• Timeline or readiness to proceed
• Any free-text message or requirement you write to us

You are not required to share personal data to browse the site; it is requested only when you choose to enquire. We may also receive limited technical information automatically, such as basic device or browser data, if and when analytics are enabled (see Cookies and analytics below).

We use the data you provide to understand your requirement and to deliver the advisory support you have asked for. In practice this means:

• Responding to your enquiry and answering your questions
• Helping you discover, shortlist and compare relevant property options and sharing indicative market guidance
• Coordinating site visits, follow-ups and next steps
• Communicating with you by phone, email or other channels you have used to reach us
• Maintaining records of advisory conversations and keeping our services secure and functioning
• Meeting legal, regulatory or record-keeping obligations that apply to us

We do not use your details for unrelated marketing without your consent.

Under the DPDP Act, 2023, we process your personal data primarily on the basis of the consent you give when you submit an enquiry or contact us, and, where permitted, for certain legitimate uses connected with responding to a request you have voluntarily made. We aim to collect data for specified purposes, to limit it to what is necessary, and to process it lawfully and fairly.

Your consent is voluntary. You may withdraw it at any time by contacting us, and we will stop the relevant processing going forward; withdrawal does not affect processing already carried out, and it may limit our ability to assist you.

We do not sell your personal data. We share it only on a limited, need-to-know basis, and strictly to serve the enquiry you have raised. This may include:

• Service providers who help us operate (for example, hosting, email, communication or form-handling tools), engaged to process data only on our instructions and to keep it secure
• Relevant developers or owners, only where introducing your requirement is necessary to progress your specific enquiry, and only to the extent reasonably needed for that purpose
• Authorities, courts or professional advisors where disclosure is required by law or is necessary to establish, exercise or defend legal rights

We do not pass your details to third parties for their own independent marketing.

We aim to keep this website light, and our use of cookies and analytics is currently minimal. If we introduce analytics or similar technologies to understand, in aggregate, how the site is used, we will update this section to describe them and the choices available to you. Where the law requires your consent for non-essential cookies or tracking, we will seek it before such technologies are used.

We retain your enquiry information only for as long as needed to respond to you, to provide the ongoing advisory support you have asked for, and to meet any legal, accounting or record-keeping obligations. When the data is no longer required for these purposes, or when you withdraw consent and no other lawful basis applies, we take reasonable steps to delete or anonymise it.

Subject to applicable law, including the DPDP Act, 2023, you may ask us to:

• Access a summary of the personal data we hold about you and how we process it
• Correct or update information that is inaccurate, incomplete or out of date
• Erase personal data we no longer need to keep
• Withdraw consent you previously gave
• Raise a grievance about how your data has been handled

To exercise any of these rights, or to raise a grievance, you may contact our Grievance Officer (reachable via the contact details below). We may need to verify your identity before acting on a request, and we aim to respond within the timelines required by applicable law.

We take reasonable technical and organisational measures to protect the data you share against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so while we work to safeguard your data, we cannot guarantee absolute security.

Our website and advisory services are intended for adults and are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has shared data with us, please contact us using the details below and we will take reasonable steps to delete it.

We may update this policy from time to time to reflect changes in our practices, services or applicable law. The "Last updated" date above indicates when it was last revised. We encourage you to review it periodically. For any privacy questions or requests, please reach out using the contact details below.